Sr. IT Business Analyst

At Bernhard, we blend a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a-Service sector.

We believe in growth—not just for our business, but for our people. Our team members have the opportunity to advance their careers in a supportive environment that values continuous learning and development. We embrace innovation and encourage creative problem solving to tackle the energy infrastructure and energy challenges of tomorrow.

Inclusion is at the heart of our culture. We strive to create a workplace where every voice is heard and valued, fostering a collaborative environment where diverse perspectives drive our success.

Join us to be part of a legacy of excellence and a future of groundbreaking advancements. At Bernhard, stability, innovation, and growth are more than just values—they are the pillars of our continued success.

The Sr. IT Business Systems Analyst partners with business leadership to understand and clearly define their challenges and opportunities, and to recommend technology solutions that address them. They act as a liaison between the various internal and external stakeholders, and service providers, to drive change and implement technology solutions.

Responsibilities: Sr. IT Business Analyst

• Gathers business requirements; produces system designs and technical specifications; configures software; designs data conversions, integrations, reports, and enhancements; tests technology solutions; trains key stakeholders such as support personnel, system administrators, and end users; maintains and supports business software
• Develops and maintains a detailed understanding of:
• how application software has been configured and integrated to support business needs
• database structures, data use, process inputs and outputs for his/her responsible functions
• business function’s policies, practices, procedures, and deliverables, supported by systems for which he/she is responsible
• technology trends and solutions in the market that may be leveraged to meet the organization’s goals
• Acts as project manager and subject matter expert for technology projects within his/her portfolio
• Communicates with application users to address incidents, fulfill requests, administer changes and resolve problems, as per established technology policies and best practices
• Provides timely production support by meeting SLA’s
• Escalate issues to management when appropriate
• Mentoring and educating other team members
• Assist IT management and end-users to determine feasibility of potential systems projects

This position is Full Time, Exempt and reports to the Director of Enterprise Applications.

Qualifications: Sr. IT Business Analyst

• Required Education, Experience and Qualifications

  • Bachelor’s Degree
  • 4 - 6 years supporting business applications within IT organization
  • Clear understanding of process based systems (typically ERP) utilized in design and implementation of application solutions
  • Excellent communication and presentation skills
  • Possess leadership skills
  • Work under general direction
  • Excellent interpersonal skills
  • Experience using MS Office, Visio, and Project
  • Knowledge of SQL

  Preferred:

  • In-depth subject matter expertise in JDE Business Functions
  • Familiarity with JDE modules: Finance, Job Cost, Billing, Procurement, Service Management
  • Knowledge of third party integrations with JDE E1
  • International Institute of Business Analysis (IIBA) Certification(s)
  • Project Management Experience

  Travel Requirements

  • Must be willing to travel (~50%)

  Physical/Work Environment Requirements

  • Performs work under direct supervision.
  • The physical demands described here are the minimum requirements of those that must be met by an employee to successfully perform the essential functions of this job duty. While performing his or her job duties an employee must be able to sit, stand, walk, climb, balance, kneel, crouch, crawl, and or stoop.  Must be able to lift up to 15 pounds.  Must also be able to work indoors and outdoors.

Bernhard is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.