Reg Dir of Service Ops

At Bernhard, we blend a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a-Service sector.

We believe in growth—not just for our business, but for our people. Our team members have the opportunity to advance their careers in a supportive environment that values continuous learning and development. We embrace innovation and encourage creative problem solving to tackle the energy infrastructure and energy challenges of tomorrow.

Inclusion is at the heart of our culture. We strive to create a workplace where every voice is heard and valued, fostering a collaborative environment where diverse perspectives drive our success.

Join us to be part of a legacy of excellence and a future of groundbreaking advancements. At Bernhard, stability, innovation, and growth are more than just values—they are the pillars of our continued success.

The Regional Director of Service Operations is responsible for providing leadership and direction to Service Business Units in  multiple offices for the execution of work. This includes overseeing the strategic growth within the assigned region. More specifically,this position will oversee the growth of Bernhard's new office location in Glendale, California. 

Specific Responsibilities:

• Makes safety the number one priority in the business unit.
• Develops and implements an execution plan to maximize overall business objectives and ensure maximum profitability.
• Manages the Service team to maintain, embrace, and enforce the Bernhard Core Values and to lead by example.
• Communicates with others to identify, manage, and share overall best practices and company resources.
• Hiring and disciplinary duties.
• Meets or exceeds growth goals.
• Provides key leadership direction for operations within the Service business unit to ensure a cohesive team.
• Coordinates efforts of the overall team.
• Creates and manages Key Performance Indicators.
• Determines improper growth strategies within each office (e.g. new locations, vertical markets, service offerings), Implement growth strategies.
• Evaluates performance of each office relative to customer satisfaction and provides leadership for performance enhancement and proactive resolution of issues.
• Allocates resources as needed to ensure business unit and project team commitments to customers are met.
• Manages personnel priorities relating to technical ability and staffing levels to gain greater efficiencies to improve customer satisfaction and reduce cost.
• Working with managers to coordinate hiring of local staff, conducting performance reviews, recommending salary changes and resolving internal personnel issues.
• Ensures compliance with state, local, and federal legal requirements and operate the business with the highest level of ethics.
• Ensures the quality of work to corporate standards and project requirements.
• Meets or exceeds all financial budgets and goals, including reviewing all set-ups, monitoring all pricing, and reviewing cost data with the team(s).

This position is Full-Time, Exempt, and reports to the Executive Vice President.

Required Education, Experience, and Qualifications:

• Minimum of 10 years successful and verifiable experience.
• Must have experience in managing at least $15-20MM in Service business.
• Must have knowledge of MEP systems.
• Must be equally passionate about providing services and promoting safety on the job and have the knowledge and ability to enforce safety policies within the department.
• Must understand the company's policies and procedure, create solutions, offer guidance and generally manage the Business Units with minimal strategic guidance from executives.
• Ability to manage profit and losses as well as reporting on quarterly and monthly projections.
• Ability to create a reliable budget as part of a professional business unit budget plan.
• Effective verbal and written communication skills.
• Detail-oriented and willing to tackle various ongoing projects in a fast-paced environment.
• Versed in the industry and the Company's competitors.
• Ability to multitask and perform duties outside of the scope of work when necessary.

Preferred Education, Experience, and Qualifications:

• Not applicable.

Travel Requirements:

• 0-5% of time will be spent traveling to job site(s)/office location.

Physical/Work Environment Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Climbing stairs.
• Remaining in a stationary position, often kneeling, standing, or sitting for prolonged periods.
• Repeating motions that may include the wrists, hands, and/or fingers.
• Quiet environment.
• Light work that includes adjusting and/or moving objects up to 20 pounds.

Bernhard is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.