IT Business Analyst II

At Bernhard, we blend a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a-Service sector.

We believe in growth—not just for our business, but for our people. Our team members have the opportunity to advance their careers in a supportive environment that values continuous learning and development. We embrace innovation and encourage creative problem solving to tackle the energy infrastructure and energy challenges of tomorrow.

Inclusion is at the heart of our culture. We strive to create a workplace where every voice is heard and valued, fostering a collaborative environment where diverse perspectives drive our success.

Join us to be part of a legacy of excellence and a future of groundbreaking advancements. At Bernhard, stability, innovation, and growth are more than just values—they are the pillars of our continued success.

Job Description: IT Business Analyst II

The IT Business Analyst II partners with business leadership to understand and clearly define their challenges and opportunities, and to recommend technology solutions that address them. They act as a liaison between the various internal and external stakeholders, and service providers, to drive change and implement technology solutions.

Responsibilities: IT Business Analyst II

• Gathers business requirements
• Produces system designs and technical specifications
• Configures software
• Designs data conversions, integrations, reports, and enhancements
• Tests technology solutions
• Trains key stakeholders such as support personnel, system administrators, and end users
• Maintains and supports business software
• Develops and maintains a detailed understanding of:
• How application software has been configured and integrated to support business needs
• Database structures, data use, process inputs and outputs for his/her responsible functions
• Business function’s policies, practices, procedures, and deliverables, supported by systems for which he/she is responsible
• Technology trends and solutions in the market that may be leveraged to meet the organization’s goals
• Acts as project manager and subject matter expert for technology projects within his/her portfolio
• Communicates with application users to address incidents, fulfill requests, administer changes, and resolve problems, as per established technology policies and best practices

Qualifications: Help Desk Technician

• Bachelor’s Degree
• Three years of experience as Help Desk Technician, Instructor/Trainer, or Equivalent Role in Business Function
• Excellent communication and presentation skills
• Effective verbal and written communication skills
• Detail oriented and willing to tackle various ongoing projects in a fast paced environment
• Well versed in the industry and the Company’s competitors
• Excellent multitasking skills, with the ability to perform duties outside of scope of work when necessary

Bernhard is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.