Benefits Administrator I

At ENFRA, we blend a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a-Service sector.

We believe in growth—not just for our business, but for our people. Our team members have the opportunity to advance their careers in a supportive environment that values continuous learning and development. We embrace innovation and encourage creative problem solving to tackle the energy infrastructure and energy challenges of tomorrow.

Inclusion is at the heart of our culture. We strive to create a workplace where every voice is heard and valued, fostering a collaborative environment where diverse perspectives drive our success.

Join us to be part of a legacy of excellence and a future of groundbreaking advancements. At ENFRA, stability, innovation, and growth are more than just values—they are the pillars of our continued success.

The Benefits Administrator performs benefits administration responsibilities by utilizing Benefits systems, payroll systems, and carrier systems.

*This position is hybrid

• Ensure courteous and efficient handling of customer service calls from internal and external clients regarding benefits and benefits related issues.
• Responsible for being the main point of contact for benefits enrollment system for annual Open
• Enrollment, new hires, existing employee updates, qualified live events, special enrollments.
• Assist in special projects and transition efforts by performing the same or similar duties during transfers to ensure smooth benefits transfers between positions and entities.
• Troubleshoot problems in the benefits systems, make suggestions and correct issues.
• Respond timely to emails, faxes, notices, regarding employees benefits, National Medical Support
• Notice orders.
• Monitors rehires for correct benefits coverage start dates and coverages for reinstatements, if applicable.
• Keep all systems updated with employees' most current information, address changes and updates to demographic data for accurate EDI transfer to benefits carriers.
• Monitors carrier and file feed error reports and timely resolves all issues.
• Assists employees and covered dependents in understanding the Company benefits offerings.
• Assists employees with benefits enrollments and login issues in BEKI / Benefits Prime.
• Conducts benefits enrollment meetings, advises on eligibility, costs and coverages.
• Distributes benefit communications to eligible participants.
• Monitors benefits email inbox and promptly responds to questions, requests.
• Involves benefits brokers to assist participants with claims, questions, as needed, by following
• HIPAA policies
• Reconciles all benefit carrier invoices, allocates for cost accounting, and timely processes all monthly benefits carrier invoices.
• Audits benefits carrier invoices monthly to UKG Benefits Prime.
• Audits payroll deductions in legacy payroll systems to UKG Benefits Prime.
• Uploads eligibility and demographic data updates into Fidelity for 401K plan administration.
• Communicates directly with benefits carriers regarding employee eligibility and monitors benefits EDI files feeds for accuracy.

Required Education, Experience, and Qualifications

• Minimum 2 to 5 years of experience in Human Resources functions, preferably in benefits administration.
• HRIS benefits admin experience and with insurance carrier admin systems
• Basic knowledge of MS Office Suite required with advanced for outlook, Word and Excel required.
• Attention to detail and ability/willingness to follow company procedures.
• Good oral and written communication skills.
• Excellent interpersonal skills
• Effective verbal and written communication skills.
• Detail oriented and willing to tackle various ongoing projects in a fast paced environment.
• Well versed in the industry and the Company's competitors.
• Excellent multitasking skills, with the ability to perform duties outside of scope of work when necessary.

Preferred Education, Experience, and Qualifications

• N/A

Travel Requirements

• 0-5% of time will be spent traveling to job site(s)/office location.

Physical/Work Environment Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Climbing stairs.
• Remaining in a stationary position, often kneeling, standing or sitting for prolonged periods.
• Repeating motions that may include the wrists, hands and/or fingers.
• Quiet environment.
• Light work that includes adjusting and/or moving objects up to 20 pounds.

ENFRA is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.